MANAGEMENT

• hotel and restaurant management
• innovations and trends in the hotel business
• new development directions of hotel technologies
• technologies and methods of hotel management
• experience of creating a successful restaurant campaign
• franchising models in the restaurant business
• IT decisions for hotels
• International experience in the hospitality industry
• laying the table, décor of hotels and restaurants
• licenses for using household goods
• suburban hotels – preparing for the season, animation

DESIGN

• tendencies and interior design of hotels and restaurants
• peculiarities of hotel equipment, furniture layout
• floor carpets of an individual design
• rules of space organizing
• decoration of hotels and restaurants on festive events
• rules for lighting of hotels and restaurants
• décor trends and fresh ideas
• marketing innovations (design as a marketing element)

 SALES

• on-line sales of hotel services
• KPI system in the sales division
• increase of the hotel workload
• service

CONSTRUCTION AND MAINTENANCE

• modern tendencies in planning, reconstruction and rebuilding of hotels, hotel supply resourcing
• hotel cosmetics
• renovation of hotel buildings
• difficulties in café planning

PERSONNEL

• personnel training and development
• development and modernization of professional standards
• independent evaluation of personnel qualification, modern motivation

INTERNATIONAL EXPERIENCE

• recommendations for hoteliers and restaurateurs
• professional experience of hotel networks